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　 Trouble Shoot
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Q1. The camera can not be powered on normally.   2008-04-28
The battery may be out of power. Please replace the battery. Or the battery is incorrectly installed. Please re-install the battery.
　
Q2. The camera shuts down even though batteries are installed.   2008-04-28
If the camera stays idle over one minute, the LCD screen will automatically shut down to save power. Press any button except the power button to reactivate the display.
　
Q3. Can not take pictures or video clips when pressing the Shutter button.   2008-04-28
1. The card may be out of memory. Free some space from the SD/MMC card or the internal memory; 2. The camera may be recharging the flash strobe. Wait until the flash strobe is fully charged (when the flash icon stops blinking); 3. You may use a “protected” SD card. Set the SD card to be writable.
　
Q4. The LCD screen displays "MEMORY ERROR" or "CARD ERROR" message. Or the camera camcorder cannot read the memory card.   2008-04-28
1. The format of the memory card may not be compatible with the camera. Please use the camera "Format" function to format the card; 2. The memory card may be corrupted. Please replace the memory card with a new one.
　
Q5. I did not delete the pictures and video clips, but can not find them in playback mode.   2008-04-28
1. The lost recordings are saved in the internal memory. It happens when you insert a memory card after taking a few pictures or video clips. You can access those files after removing the memory card; 2. The camera is using SDRAM. The lost recording is replaced by the new one, or is gone because of power outage. The camera using SDRAM can only save one recording and needs battery power to retain the file. Please use a memory card instead.
　
Q6. Can not use the flash strobe.   2008-04-28
If the battery icon indicates low battery, the flash strobe may be disabled due to insufficient voltage. Please replace the batteries.
　
Q7. The camera does not respond to any action during operation.   2008-04-28
The camera may encounter software failure. Please remove the battery pack and replace it into the compartment. Then power on the camera.
　
Q8. The recorded pictures appear too blurred.   2008-04-28
The focus may not be correctly set. Please adjust the focus to an appropriate position
　
Q9. The recorded pictures or video clips appear too dark.   2008-04-28
The environment of shooting or recording may not have adequate light. Please use flash strobe when taking pictures. Add extra light sources or enable video light when recording video clips.
　
Q10. Noises occur when viewing images on the LCD screen or on the computer.   2008-04-28
The flicker setting may not match the standard of the country you are staying. Please adjust the flicker setting.
　
Q11. I cannot view the video clips on my computer.   2008-04-28
Driver or software may not be installed on the computer. Please install Direct X 8.1 or above.
　
Q12. Driver installation failed.   2008-04-28
1. The installation is terminated abnormally. Please remove the driver and other related programs and then re-install the driver; 2. The camera has been connected to the PC via the USB cable before installing the driver. Please install the driver before plugging in the USB cable.
　
Q13. A conflict with other installed camcorder or capture device occurred.   2008-04-28
The device is not compatible with the camera. If you have any other camera or capture device installed in your computer, please completely remove the device and its driver from the computer to avoid the conflict.
 
　 　
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